• Working across Moscow, Moscow Region, Area Centre and Area East of Russian Federation • Managing a team and coaching staff • Serving as account budget holder (planning vs spending), developing existing contracts and assuming P&L responsibility for PMI account throughout the agency • Responsible for all aspects of the Digital work stream from creative, planning, execution and delivery for PMI and Unilever • Leading clients through digital transformation process including UX vs UI • Leading the team who is responsible for the development and execution of the following Core projects, included Responsive websites, Mobile applications, CMS/backend admin panel development, Digital strategy and content • Controlling projects using agile and waterfall project management models Key achievements: 
 • Built a successful relationship with PMI Moscow, which led the agency to participate in the 2015-2016 bidding • Won the tender for working with PMI in the Moscow area and region for 2015-2016 which led the agency to be in the pool of suppliers with PMI Moscow • Optimised the structure of the team and enhanced communications between PMI team from the agency side in three areas: Moscow, Yekaterinburg and Novosibirsk which reduced the cost on the agency 1,000,000 roubles per year • Client service was evaluated 9.0 “as excellent” from PMI team vs 7.3 which was the previous year grade • Contract volume growth, up to 15%

• Worked across areas Centre and East of Russian Federation, managing projects for various international clients, including Philip Morris International and Unilever • Managed a team of 5 employees and oversaw all aspects of project development from initial briefing to final approval from the client
 • Led the new projects development process, including managing special projects, events, creative, and online and offline consumer engagement projects • Managed digital planning and strategy, communication strategy, social media marketing, website development, video production, tool box development and corporate events
 • Ensured excellent client service at all times, building and maintaining strong relationships with clients
 • Controlled project implementation and financial documentation, prepared, optimised and managed the program budget and fulfilled all project KPIs
 • Presented results and gave status updates of projects to management on a regular basis
 Key achievements: • Increased the budget for the company by 44% per annum and grew average project profit by 12% • Managed tool box development for all Russian Federation
 
 • Successfully managed account development in Area Centre and Area East in the following service lines for two consecutive years: Permanent Hostess Team Contract, Events Contract and Creative development Contract • Successful development of annual BTL strategy for Lipton Brand • Moscow Headquarters declared website development for Unilever a class A project (http://www.myblackpearl.ru)

• Worked across Area Centre of Russian Federation, handling multiple clients, including Philip Morris International and Hewlett-Packard • Led YEKAT 2 project for Phillip Morris International, where I was directing creative sessions for the development of campaign projects and afterwards the BA program together with the client • Prepared cost estimates and managed budgets • Liaised with suppliers and cross functional departments internally Key achievements: • HP program was rewarded as a best practice and launched internationally at the 8 biggest airports in the world and 2 airports in Russia • Successful performance lead to promotion to Senior Account Manager

• Worked across Dubai and Sharjah for various clients, including BGT, UAS, Yalis, Woodco, Health call, ARJ international, Safe Travel, Dear Orange and Property Care • Managed a team of 3 executives • Oversaw projects including SMO, SEO, website development and branding • Conducted telephone calls and email shots for approved list of clients, following up on existing clients and current projects • Developed clients proposals, attended meetings with potential new clients and closed deals • Developed quotations and controlled Purchase Orders Key achievements: • Achieved in excess of 70% of monthly sales target • Successfully developed a strong team from scratch

• Worked across Beirut and Jounieh, pitching small and mid-sized clients for various projects, including branding packages and magazine ad insertion • Developed proposal and budget allocation, communicated with designers according to creative brief and controlled designers execution according to client request • Developed a media plan for print media magazine and devised new company naming and logo design, tag lines and head lines • Managed creative execution by splitting tasks between designer and copyrighter • Prepared weekly reports for the Account Manager and Sales Manager on new clients status, project status, meetings feedback, client feedback and market status Key achievements: • Expanded the business by adding more than 5 local clients and provided many business-related creative ideas

• Worked across Beirut and Mount Lebanon, developing event proposals, attending meetings with clients and presenting full demonstrations from the company portfolio • Developed event plans according to the site location, contacting suppliers and developing an effective installation schedule

Humanities and communication, Advertising and Marketing