It is Heavy Duty machines, automotive, energy & mining Industries. (CISEG is providing Supply & Tech. Solutions for Brands: LIEBHERR, JCB, JOHN DEERE, BOMAG, SOLIS, TOYOTA, GHH, GOMACO, RAPID & others) Supply of special, auto machines and spare parts: mining, road construction, agricultural machinery and construction machines; Interaction with plants manufacturers, dealers and customers for supply and sales; Development of wholesale machines, spare parts and service packages supply network; Participation in large scope Federal Projects: Agro Sector, Oil and Gas, Hydro Energy, Road and Industrial Construction; Establishing a network of spare parts warehouses and optimal transport logistics; Ensure optimal inventory management and procurement; Implementing SAP/ 1C Integrated Operational Control/ Accounting Systems; Conducting R&D and Marketing Programs for the Central Asian market; Implementing REMAN Program and Assembly Production Projects; Ensure employees management & talents development effective strategies implementing; Providing Budget & P/L planning, implementing, monitoring and reporting.

It is Mining & Precious metals Industry. It’s a Gold mine development Project in Tajikistan. We completed geological exploration/ drilling program, finished construction of a 120 km. road, provided communication mobile & internet, high voltage power lines with length of 73 km. were constructed, two Electrical Substations were renovated & upgraded, a construction of reducing Electrical Substation 110 kV/ 10 kV was finished, the construction of the mine itself and necessary industrial infrastructure is done too. You can see some info at www.kryso.com re the Project. The construction site is located 110 km from Dushanbe, capital of the Tajikistan. The total personnel currently is 1200 regular staff. When the 2nd phase of production starts in Oct - Nov 2020 y. the preplanned staff will be 1700 – 2000 people. The total Capital Investments Budget is 356 mln. USD. This is a Project Scope. My duties included: translations of different geological, geological exploration, blue prints, Project designs and engineering geological documents, drilling projects timelines, construction drawings and cost estimates, geological reports; planning and organization of the material base (three Service Stations), verification of engineering specifications of the project, work with the Expertise Body of the Republic of Tajikistan on the Project (construction approvals in accordance with SNIP and GOST norms), execution project management for the forming and training of the Tech. Crew staff, budgeting and cost control, the coordination of required engineering components in accordance with the final specs and requirements, consulting on heavy duty machines supply and fleet operational management, coordination of construction and technical activities of a Prime Contractor of the Construction and a Contractor of the power lines (110 kV), involvement/ mobilization and control of contractors works, consulting of the Administration of Kryso Management (London, UK) and HQ in PRC (Beijing city) re construction specifics in the Central Asia, ensuring compliance with the terms of the Project and work schedules, local contractors selection / conducting of due diligence, work and interaction with Government Bodies in Tajikistan, optimizing of administrative and business processes, providing support in purchasing and accounting of inventory, providing economical security measures to keep the Project within the preplanned Budget Scope. Providing Communication Projects implementation: specs, bidding, interaction with Communication Providers.

It is Automotive Industry & Retail Areas. Two projects for putting into operation of new business systems, “start up” projects. The Corporation is specializing on retail/ wholesales of Aftermarket Spare Parts and Tires for over 250 – 270 different Western and Asiatic Car Brands, all years from 1975 to 2011. It supplies tires as well from Top 10 main worldwide suppliers including brands GoodYear, Michelin, Hankook, Dunlop, GeneralTire, Continental, Goodrich, Uniroyal. Over 3500 different tires from Top Brands! 80 - 85% of selling goods are manufactured in China, India, South America, US and Canada. Duties included: project records management of 4 technical centers, learning of new business systems of spare parts and service sales management, to implement them at 4 CanTire locations, to train 20 sales people and teach them to work with the systems effectively, to open work orders, to assign job to a specific mechanic, to check results of service works completion and spent service hours, to close the work orders and pass them for payment, to accept spare parts orders and to a) locate them at nearest CanTire network stock hub, b) to place the order and process delivery to customers ASAP(Lead times: from 45 minutes up to 10-12 hours). The systems have 4 Expert Automotive Data Knowledge Bases, which specify correct parts/ tires and provide proper service maintenance to customers. I also controlled proper sales processes development, sales facilities replanning and restructuring projects execution, coordinated projects agreed schedules, scope and budgets, customer service functioning on high level, implemented sustainability of the tech. services, improved supply chain management, stock optimization and distribution of received goods in time. Main target was to upgrade and restructure the sales facilities (supermarkets), to implement the new business systems and smoothly integrate them into spare parts/ services sales operations without loss of sales volumes. Although specifically, my duties included above were not limited by the tasks. CanTire performed the implementation of the new business process systems, operational processes optimization and sales numbers increase. I was in charge of 4 locations to get this done. I worked much time with project managers, external engineering consultants, GCs, subcontractors, construction managers, trades and other service providers, and also clients, providing customers support and ensuring sales increase.

It was 8 months new business system “start up” project. The Corporation is specializing on retail/ wholesales of Aftermarket Spare Parts and Tires for over 250 – 270 different Western and Asiatic Car Brands, all years from 1975 to 2011. It supplies tires as well from Top 10 main worldwide suppliers including brands GoodYear, Michelin, Hankook, Dunlop, GeneralTire, Continental, Goodrich, Uniroyal. Over 3500 different tires from Top Brands! 80 - 85% of selling goods are manufactured in China, India, South America, US and Canada. Duties included: to learn new business system of spare parts and service sales management, to implement it at 4 CanTire locations, to train 10 sales people and teach them to work with the systems effectively, to open work orders, to assign job to a specific mechanic, to check results of service work completion and spent service hours, to close the work order and pass it for payment, to accept spare parts orders and to a) locate it at nearest CanTire network stock hub, b) to place the order and process delivery to customers ASAP(Lead times: from 45 minutes up to 10-12 hours). The system has 4 Expert Automotive Data Knowledge Bases, which specify correct parts/ tires and provide proper service advice to customers. I also controlled proper sales process development, customer service functioning on high level, stock optimization and distribution of receiving goods in time. Main target was to implement the new business system and smoothly integrate it into spare parts/ services sales operations without loss of sales volumes. Although specifically, my duties included above were not limited by the tasks. CanTire planned implementation of the new system, operational processes optimization and sales numbers increase. I was in charge of 4 locations to get this done. Results: I was able to teach 10 sales people effectively to interact with customers using a new business system, to improve work orders processing, to introduce and maintain a proper planning and control system of service hours, to ensure the required quality control, to optimize stock at 4 CanTire locations, to train staff in usage of effective proactive approaches and communication skills to be a better team: sales, receiving/ stock control people and mechanics.

Received 6 months Product Support Managers course in Moscow Zeppelin Operations, learnt product support structure, sales and spare parts supply, visited several Zeppelin CIS mining sites: Kostomuksha & Kovdor Karelia, Zeppelin Ukraine, Zeppelin Uzbekistan and Zeppelin Intl. AG HQ in Zug, Switzerland; fulfilled several stages of Zeppelin Moscow product support project implementation: financing options model, site locating and researching, identifying scope of investments, managing several expert groups coordination, compiling budgets, estimation of investment needs and money return options, building up cash flow different scenario models. Zeppelin Tajikistan: Developed the Branch and sales opportunities, coordinated Product Support, products sales and spare parts supply, represented Zeppelin to Government, organized projects implementation, communicated with clients and implemented customer service standards, organized special presentation programs, compiled cost effective budgets and monitored operations, provided useful information to customers, planned scope of investments and cash flow different scenario models, developed leasing financing, staff management and teamwork building, fulfilled customers inquires and needs, visited sites, clients and developed product support base, communicated with business contacts & partners, interacted with Industrial Chamber of Commerce, National Banks, Foreign Diplomatic Missions and other Tajik Government Administrations that to participate in national projects and succeed in the Republic of Tajikistan. Managed 15 people regular staff. Results: Developed the Branch in certain level CAT Dealership, increased clients base significantly, introduced and maintained CAT Power Systems business in Tajikistan, ensured Zeppelin funds were utilized in the most cost effective manner, organized sales and services operations, set up spare parts warehouse (500K USD stock), set up manufacturing of H/P Hoses (Workshop, press machines, tools & trainings), implemented SAP/1C Accounting Database Systems and new reporting, accomplished development of customers mining operations and production bases, provided 12 effective “on time” Projects completion and customers satisfaction.

Sold and supplied technological solutions to valve makers and end users, developed Product Support branches in Russia and Central Asia, implemented Development Projects in Sales Dept., performed presentations and visited customers, monitored and controlled project budgets and funds, supervised projects staff. The equipment and systems are mainly used in oil and gas, power supply, nuclear power generation and management plants and also in water treatment industries. Typical clients are different pipelines and valves makers, engineering consultings, refineries, power generation and treatment plants, gas and oil exploration and transporting companies like Gasprom, TNK-BP, LukOil, Transneft, Rosneft, Stroineft, AtomEnergo Prom, Atom Energo Stroi and others. I worked closely with Design and Project Institutes. I headed up all sales activities, dealers pointing and establishing in the company and projects management. Results: Located and established 10 new potential Rotork Dealers, increased clients database, performed 2 exhibitions, made marketing researches and model for introducing two new Rotork products to Russia and CIS markets, provided consulting and manufacturing inputs for setting new production line in Russia.

Developed, designed and led execution of projects, monitored project plans and ongoing projects status, achieved timelines execution, communicated with business unit leadership and affected stakeholders, identified and implemented outside suppliers, purchase recommendations, maintained project budgets up to $ 50-70 mln. Ensured day-to-day working direction for accomplishing projects plans, reviewed and approved financial documents and contracts; oversaw main stages of manufacturing/ commercial sites development, executed projects leadership, including continued implementation, proper planning and following to entire project timeline, location studies and regional investigations, sites selections, completing authorization budgets requests and entire projects budgets, getting final approval of the Senior Corporation Management, projects permitting process researching, due diligence, resolved projects management issues, facilities designs completion & criterias verification, manufacturing and engineering further steps, construction phase management and turning in the facility planning; improved operations efficiency of existing manufacturing facilities: cost control related, safety stock orders, better outcome prices approaches and etc. Results: Completed location studies of 18 land plots, made evaluation and election of 1 and 1A land properties, successfully completed 7 manufacturing and product support projects, optimized and improved technical base of seeding machines mfg. facility, developed effective projects funds control system, offered more effective value chain development techniques for customers.

Performed Marketing Researches, organized advertising campaigns, managed staff and projects, provided strategic planning, negotiated with partners and customers, implemented wholesales increase programs, developed company’s management standards, implemented profitable investments system, made financial and material reports, developed budgets, implemented regional network growth, built strong Sales Team, organized staff trainings/ seminars, exhibitions and brands presentations. Prepared goods orders, managed and monitored shipments, made sales forecasts and goods demands, introduced optimum business planning. Managed 5 people staff. Results: Increased clients database, performed 3 exhibitions, negotiated and finalized contracts with 10 factories, made marketing researches and completed actions plan for three new brands, trained 6 sales people, optimized warehouse stock and distribution of catalogues to customers and partners.

Performed different administrative, logistical and investigative tasks, over 5 years managed Shipment/ Travel Unit operations, developed schedules and worked with Government projects, provided handling of inbound/ outbound shipments, including all related paperwork, organized Airport procedures for cargo planes operations: IL-76, C-17, B-747, C-5, provided support in jets wheels up/ down, aircraft services, immigration, customs and etc, ensured in time customs clearance of shipments, conducted liaison with Central Asia Governments and Business officials, supervised and trained staff, procured and purchased equipment and goods, arranged airport procedures for high rank U.S. Government delegations, established working contacts, ensured active networking, maintained contacts database, performed frequent business trips to remote locations in Central Asia. Managed 4 people regular staff. Results: Organized work of Shipping/ Travel Unit on high level, provided all shipments and personnel transported in time, implemented customer service standards, effectively supervised and trained 4 employees, was able to cover huge volume of work after September 11 2001, participated in support of arrival of high level delegations as Mrs. Hillary Clinton 1997, Secretary of State Madleen Albright 2000, General Zinni 1998 – 2002, General Franks 2001-2003, Secretary of State Collin Powel 2001 and etc.

Established and developed Branches, set relations & cooperation with international partners/ suppliers, signed contracts with them, provided marketing researches & analysis on audio-video products and home appliances, established & managed a Department of Information Analysis & Marketing Researches, supplied and set up computer equipment/ software for operations automation, created & developed network of 12 shops in several cities of Uzbekistan, hosted foreign delegations & organized negotiations, prepared documents for customs clearance and goods certification. Managed 10 people staff. Results: Made successful advertising campaigns, established and set up operations in 5 new branches, increased sales on 45 %, introduced and maintained wholesales, formed a database of wholesale buyers, trained 8 employees and 12 sales people, significantly improved information processing speed, as a result it affected sales increase positively.

Managed the Department, worked with suppliers & customers, purchased and sold building materials and equipment, improved cash handling operations, calculated volumes of construction materials and equipment for new construction sites, developed accounting computer programs on Dbase III Plus & Pascal. Results: Developed necessary accounting software and databases for construction materials control, built up good relations with suppliers and customers, which supported signing of 5 profitable contracts, trained 7 computer operators

Provided elaboration and implementation of building projects, estimated expenditures for building facilities and new construction sites, processed computer data and developed software programs on Basic & Pascal for calculations of expenditures. Results: I leant a lot, upgraded their computer equipment, built up a computer network, automated lots of routine calculations, helped to install better security system for facilities and construction sites.

International Economy, Economic Relations, Diplomacy,CIS countries, Central and South Asia, trade,Integration,Strategic planning, Qualifying Examination for Candidate Degree in International Economy and International Economic Relations

Math methods of solving scientific/ economic problems, PC languages,solving problems of optimum planning and management, Economy, Master's Degree in Applied Mathematics, Computer Science & Programming

Markets research and management methods, Strategic planning, Marketing, Economy, International Relations, English language, Master's Degree in Market Economy & Management

Modern administration & Project management skills development at LEF Community Educating Establishment, Project Management Certificate

Business/ Technological courses in Caterpillar products, projects implementations, sales techniques and best practices worldwide, Caterpillar Certified Sales Professional, Certificate

Score: Listening–6.0, Reading–5.5, Writing-6.0, Speaking–7.5, Overall Band Score–6.5, IELTS English Training Test Certificate

Professional Trainings in Technological products and systems. Worldwide Rotork production facilities network, Record in personal file

Training & Development Training Course, Effective interaction at negotiations, Influence and expediting, Certificate in Effective Interaction at negotiations & Influence

Program of Studies for Proficiency Advanced English Users. Intensive English language and Business Training Courses, Certificate in Proficiency Advanced English Use

Special psychological training for staff management and administration. It trains to be successful and effective action-maker, Certificate in The 7 Habits of Highly Effective People Course

Training for Supervisors and Administration Managers, Certificate in Supervision and Administration

Training in Staff management, coordination & planning. Mobility, security and transportation of military and hazard shipments, Record in personal file

Intl inbound/ outbound logistics, Shipments transportation, European Logistical Support Office system in CIS and Central Asia, Certificate in Shipments Transportation and Administration

Training courses in driving, cars’ mechanisms & systems, small preventive repair and maintenance, secure driving, Driver’s license B&C professional categories

Training courses in customs clearance, declaring and certification goods/ equipment, Certificate in Clearance & Declaring

Professional courses in bookkeeping, accounting, cash & Bank operations, budgeting, investments and funds management/ control, Diploma in Accounting & Economy

English language Training courses - Program for Businessmen, Main skills development: Speaking, Listening, Writing and Reading, Certificate in English Language Proficiency